Success story: Kern and Rotomail Italia S.p.A.
Rotomail is a printing service company in Italy. The family business is run by the second generation, the head office is in Vignate (northeast of Milan) with a second production site located directly in Milan. The company describes itself as innovative and extremely versatile and the customers with their demanding requirements prove Rotomail right in every respect.
Rotomail's investment strategy for its machinery is guided by the motto "anything is possible", and the high-tech machinery and the resulting product range are correspondingly versatile. Rotomail attaches great importance to the smallest details in the products it produces in order to meet even the most demanding requirements and wishes.
Colour digital printing at the highest level
Since 1998 Rotomail has been producing, printing, processing and inserting thousands of Print on Demand products and communication projects per day, such as books, photo and advertising printing, mailings, invoices, account statements, vouchers and much more. The goods produced are then packed in the factory and sent for dispatch.
Up to 90 million documents are processed each year for private customers (banks, insurance companies, energy companies) and state companies (administrations, authorities). A versatile machine park which can process all types of media and formats ensures smooth processing at all times.
Safety and quality
Rotomail not only places quality first, it also maintains a high level of security. High security zones with gate locks are standard in the modern plant. For Rotomail customers, shipment tracking is offered so that they can monitor their shipments at any time.
Every day Rotomail prints and processes more than 1 million envelopes. Kern inserting systems have been integrated into these processing sequences for years. The Italian family business knows the machines from Kern very well as there has been a partnership for over 25 years. The following systems are currently integrated into the production environment at Rotomail: four Kern 3600 high-performance inserting systems, three Kern 3500 inserting and mailing systems, and two Kern 2500 inserting systems. Kern mailFactory® software controls the entire Kern machine park. All Kern systems run to the complete satisfaction of Rotomail.
Kern Customer Service
The fact that Kern inserting systems run optimally at the Italian print shop is also due to Kern’s international customer service. The fourth Kern 3600 at Rotomail was installed and put into operation in record time. Within two days, the Kern 3500 to be replaced was dismantled with the help of two Kern employees, the Kern 3600 unpacked, removed from the pallet and assembled and made ready for production. On the afternoon of the second day, the new inserting system was able to successfully run production-ready system tests with copies of customer jobs - an exceptional achievement. Kern thanks Rotomail for the very good and productive cooperation and is looking forward to any further projects (replacement of another Kern 3500). The new multi format packaging system from Kern PackOnTime 2box has already been presented to Rotomail's innovative management. Kern is also the ideal partner in the packaging segment.